Adventure Specialty Agency Privacy Policy

Effective/Updated January 17, 2025

Thank you for your interest in Adventure Specialty Agency, your trusted F&I profit solutions designed to accelerate dealership profit (referred to herein as “we”, “us,” or “Adventure Specialty Agency”) and the services and opportunities we provide. The purpose of this Privacy Policy is to set out Adventure Specialty Agency policies governing the collection, use, and disclosure of Personal Information that we may obtain about you. This Policy applies to our websites, adventurespecialty.com; registration pages or applications and/or platforms for services; surveys; electronic communications; and newsletters; and any other content, functionality, and services offered through Adventure Specialty Agency (collectively, “Site”). Although the Site links to third-party web sites, this Privacy Policy does not apply to those sites. “You” refers to individuals who access and use the Site and/or are registered individuals who use the Site Please read this Privacy Policy carefully. By accessing or using the Site, you acknowledge that you have read, understand, and agree to be bound by all of the terms of this Privacy Policy and our Site Terms of Service. If you do not agree to this Privacy Policy and our Site Terms of Use, exit this page and do not access or use the Site.

Changes to the Privacy Policy Adventure Specialty Agency may regularly review and update this Privacy Policy, which shall become effective upon posting, so please regularly check for any revisions.

Personal Information We Collect “Personal Information” is any information about You or other users of our Site that could, either alone or with other information, personally identify you or otherwise be linked or connected to you. For example, an IP address, name, telephone number, mailing address, or email address are examples of “Personal Information. Personal Information does not include aggregated, non-personally identifying information that does not identify a person and cannot be linked to or connected with a person.

Personal Information you provide to Adventure Specialty Agency Registration details. Basic information such as your name, email address, and country provided to us when you register our services and/or request information on the Site (collectively, “Registration Information”)

Information submitted on behalf of another person If you are submitting Personal Information relating to any other person (for example, on behalf of other individuals ), you represent that you have full authorization to provide such information to Adventure Specialty Agency, and to permit us to use it in compliance with this Privacy Policy. Personal Information automatically collected

• When you access the Site, we collect the same information collected by most websites, including information about how you use the Site, the pages you view, the website that referred you to us, your IP address, and session information that may include the date, time, and duration you accessed the Site and your activities while using the Site . We collect this information from all Site visitors and it may contain Personal Information. Where necessary, we first obtain your consent.
• We collect information from cookies and other tracking technologies (described below), which may include your preferences and your device.
• We collect device information when you visit the Site, such as the IP address, browser, language preference, or device type, and this may include Personal Information.

How Adventure Specialty Agency uses your Personal Information Adventure Specialty Agency may use your Personal Information as follows:

• We use your Registration Information and Personal Information to recommend relevant content to you.
• We use your email address to communicate with you when you have given your consent, where required, and only for the purposes we disclose.
• We may use Personal Information to suggest content or other events that might interest you, and to include you on Adventure Specialty Agency newsletters.
• We may use Personal Information to conduct surveys
• We use Device Information and Usage Information to learn how you use the Site and to improve our Site and other services.
• We may use your Personal Information for security purposes or to investigate fraud, if that becomes necessary.
• We use your Personal Information to enforce our Terms of Service and to comply with legal obligations.

If we need to use Personal Information for any other reasons, we will first ask your permission.

Personal Information We Share with Third Parties Adventure Specialty Agency may share your Personal Information with third parties in the following circumstances: With business partners We may share your Personal Information with our business partners so they can provide you with information on products or services, or follow up on a sales lead. If you do not wish to receive promotional emails from our partners, you can unsubscribe directly in the footer of the partner’s email to you. To be excluded please contact us. Based on your consent We share your Personal Information with your consent when we let you know what will be shared, the purpose of sharing, and the recipient of the Personal Information. For example, if you request information from a third party while accessing third party content on the Site, we may share your name and email address with the content provider.

For security reasons In the unlikely event it is necessary to investigate or respond to a security incident, we may share your Personal Information with service providers for the purpose of addressing the security incident. For legal reasons Before sharing information to comply with legal process and legal obligations, Adventure Specialty Agency will make a reasonable effort to notify you of a legally compelled disclosure of your Personal Information. If Adventure Specialty Agency receives a valid subpoena, court order, or similar order, we may disclose Personal Information we collect about you if, in good faith, we believe that disclosure is necessary to comply with legal obligations or to protect our rights. Ways you can withdraw consent to share your Information You can opt-out of having your Personal Information shared with third parties by contacting us. If you submit an opt-out request, Adventure Specialty Agency will refrain from disclosing the Personal Information associated with your request in accordance with Civil Code Section 1798.120. Aggregated data Adventure Specialty Agency may share aggregated, non-personally identifying information with others about how our users respond to offerings such as our products, services, blogs, or other content on the Site, or to monitor and improve the Site.

Cookies and Other Tracking Adventure Specialty Agency may collect additional information through the use of “cookies” which are small data files placed on your computer’s hard drive to assign an identification code to your computer. Adventure Specialty Agency may use cookies for reasons including, but not limited to, identifying a registered user who logs into any Adventure Specialty Agency Service through the Platform, enabling certain customized features, and storing your user preferences. We may also use cookies to collect aggregated user information that Adventure Specialty Agency utilizes to improve the general operation of the Sites and Services. You may set your computer’s browser preferences to remove and disable cookies. But please note that some features of the Sites or Services may not be accessible or operate properly if you disable your cookies. We may also use third-party service providers who help us track and evaluate how users use our Site so we can improve our Site and performance. Where we use third-party providers, we limit the type of Personal Information they can collect and the purpose for which they can process the Personal Information. Our emails to you may contain a pixel tag, which is a small, clear image that can tell us whether you have opened an email and what your IP address is. We use this pixel tag to make our email more effective for you and to ensure that we do not send you unwanted email.

Right to Access or Delete to Personal Information You have the right to request that Adventure Specialty Agency provide you information about the categories and specific pieces of Personal Information that it collects about you, the sources from which that information is collected, the business purposes for collecting the information, and the categories of 3rd parties with which the information is shared. You also have the right to request that Personal Information be deleted by Adventure Specialty Agency. If you would like to Adventure Specialty Agency to delete Personal Information, we ask you to send your request to us in writing via the email address or mailing address listed at the end of this Privacy Policy. Notwithstanding your request to delete Personal Information, for Adventure Specialty Agency is permitted to retain Personal Information where necessary to: complete the transaction for which the Personal Information was collected, or provide a good or service you requested; comply with a legal obligation; detect security incidents and protect against malicious or illegal activity; enable solely internal uses such as retaining a record of completed transactions; or otherwise use the Personal Information as permitted by law. If you would like to request access to or deletion of your information, we ask you to send your request to us in writing via the email address or mailing address listed at the end of this Privacy Policy. Before we can handle your request, we will ask for verifiable proof of your identity. If we are unable to confirm your identity or to connect the information you submit in your request with personal information in our possession, we may not be able to process y our request. You may designate an authorized agent to make a request on your behalf subject to proof of identity and authorization. Adventure Specialty Agency does not offer financial incentives or price or service differences to consumers in exchange for the retention or sale of Personal Information.

Security of Personal Information Adventure Specialty Agency takes measures reasonably necessary to protect your Personal Information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of Personal Information. For EU Residents We store and process the information that we collect in the United States in accordance with this Privacy Policy. Our service providers may store and process data outside the United States.

Legal bases for processing Personal Information To the extent that your Personal Information is subject to the European Union’s General Data Protection Regulation (GDPR), Adventure Specialty Agency processes Personal Information on these lawful bases:

• When necessary for our legitimate interests, such as legal compliance, security, or to maintain the integrity of the Site and services.

We try to meet the privacy expectations of people from different countries and work hard to comply with the applicable data privacy laws. For example:

• Adventure Specialty Agency provides clear methods of informed, specific, and freely given consent at the time of data collection.
• Adventure Specialty Agency collects the minimum Personal Information necessary.
• Adventure Specialty Agency offers you a simple way to access, update, or delete Personal Information we have collected, where legally permitted.
• We provide notice, choice, accountability, security, and access to you regarding your Personal Information.

If you are a resident of an EU member state, you have the right to file a complaint with your local supervisory authority.

Contacting Us If you have any comments or questions in relation to this Privacy Policy, please contact us at: [email protected] / [email protected].